Shipping policy

Thank you for shopping with Bowlora. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Shipping Locations

Bowlora currently ships only within the United States.

We do not offer international shipping at this time.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed before 5:00 PM North Carolina time are considered received on that business day. Orders placed after the daily cutoff time may begin processing on the next business day.

Processing times apply only on business days and do not include weekends or holidays.

Shipping Time

After your order has been processed, the estimated delivery time is 3–7 business days.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, or other circumstances beyond our control.

Shipping Cost

We offer free standard shipping on all orders shipped within the United States.

There are no additional standard shipping charges at checkout.

Shipping Carriers

Orders may be delivered by one of the following carriers, depending on the destination and shipping requirements:

USPS
UPS
FedEx
DHL
Other qualified delivery partners

The carrier used for your shipment will be selected at our discretion.

Order Tracking

Once your order has been shipped, tracking information will be provided if available, allowing you to monitor the delivery status of your package.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order.

Bowlora is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Shipping Delays

Although we work to ship orders promptly, unexpected delays may occasionally occur due to carrier operations, severe weather, holidays, or other events outside our control.

We appreciate your patience if such delays occur.

Lost or Damaged Shipments

If your order arrives damaged or you believe your shipment has been lost during transit, please contact our customer support team as soon as possible.

To assist us in reviewing your request, please include your order number and, where applicable, clear photos and an uncut unboxing video showing the condition of the package and the product.