Frequently Asked Questions (FAQs)

What products does Bowlora sell?

Bowlora offers a selection of home appliance products for customers within the United States.

Where do you ship?

We currently ship only within the United States.

Do you offer free shipping?

Yes. We provide free standard shipping on all orders.

How long does order processing take?

Orders are processed within 1–3 business days after payment has been successfully confirmed.

What is your daily order cutoff time?

Our daily order cutoff time is 5:00 PM North Carolina time.

Orders placed before the cutoff time are considered received on that business day. Orders placed after the cutoff time may begin processing on the next business day.

How long does delivery take?

After your order has been processed, estimated delivery is 3–7 business days.

Delivery times are estimates and may vary depending on the shipping carrier and destination.

Which shipping carriers do you use?

We may ship orders using one of the following carriers:

USPS
UPS
FedEx
DHL
Other qualified delivery partners

The shipping carrier is selected based on the destination and shipping requirements.

Which payment methods do you accept?

We accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

What currency do you accept?

All prices and payments are processed in U.S. Dollars (USD).

What is your return period?

Eligible items may be returned within 30 business days from the date of delivery, provided they meet the requirements outlined in our Return & Refund Policy.

Who pays for return shipping?

Customers are responsible for the cost of return shipping.

Which items cannot be returned?

Returns are not accepted for:

Used, worn, washed, or damaged products.
Items without original packaging, tags, labels, or included accessories.
Customized or personalized products.
Clearance, final sale, or marked non-returnable items, unless defective, damaged upon arrival, or incorrectly shipped.
Gift cards and digital products.
Products damaged through misuse, accidents, negligence, or unauthorized repairs.
Items returned after the return period.
Products with missing parts.
Returns submitted without prior return authorization, where applicable.
Claims submitted without an uncut unboxing video clearly showing the product and the reported issue.

How are refunds issued?

Approved refunds are issued to the original payment method used for the purchase.

Once approved, refunds are generally processed within 5–10 business days. Your financial institution may require additional time before the funds appear in your account.